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Privacy Policy

Effective date: 16 March 2026
Last updated: 16 March 2026

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This Privacy Policy explains how ELANORAXIS Ltd (trading as “Nora Shai ”) (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website, book services, or participate in mentorship sessions.

 

1. Contact Details

If you have any questions about this Privacy Policy or your data, you can contact us at:

  • Email: contact@purposefoundwithin.com

  • Registered office: 71-75 Shelton Street, London, England, WC2H 9JQ

  • Company number: 16310459

  • Country of establishment: United Kingdom

 

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website

  • Individuals who enquire about our services

  • Clients who book or attend mentorship sessions

It does not apply to third-party websites or platforms that you may access through links on our website.\

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3. Personal Data We Collect
3.1 Information You Provide (Booking Forms)

When you book a session, we collect:

  • First name

  • Last name

  • Email address

  • Telephone number

  • Any information you include in the message field

Please avoid sharing information you are not comfortable with us storing.

3.2 Age Confirmation

We require confirmation that you are 18 years or older.
We record your confirmation and timestamp for compliance purposes.

3.3 Payment Information

Payments are processed securely through Wix Payments and its providers.

We may receive:

  • Transaction date and time

  • Amount and currency

  • Payment status

  • Transaction/reference IDs

We do not store full card details.

 
3.4 Session Data (Zoom)

Mentorship sessions are conducted via Zoom.

We may process:

  • Session date, time, and duration

  • Participant display name

  • Meeting ID and scheduling details

  • In-meeting chat messages (if used)

Sessions may be conducted via video or audio, depending on client preference.

 
3.5 AI-Generated Transcripts and Summaries

We may use Zoom tools to generate text-based transcripts and summaries of sessions.

  • These are used to support your progress (e.g. notes, insights, follow-ups)

  • We do not store audio or video recordings of sessions

You will always be informed if transcript features are in use.

 
3.6 Email Communications

We may contact you via email for:

Service-related emails:

  • Booking confirmations

  • Session reminders

  • Follow-ups and summaries

  • Resources or exercises

Marketing emails (if you opt in):

  • Newsletters

  • Offers or programmes

  • Updates

You can unsubscribe from marketing at any time.

 
3.7 Website Usage Data (Cookies & Analytics)

When you use our website, we may collect:

  • IP address

  • Device and browser type

  • Approximate location

  • Pages visited and interactions

This is collected via cookies and analytics tools where consent is given.

 
4. How We Use Your Data

We use your data to:

  • Deliver mentorship services

  • Manage bookings and communication

  • Process payments

  • Improve our website and services

  • Send marketing communications (with consent)

  • Maintain security and prevent misuse

 
5. Lawful Basis for Processing

We rely on the following legal bases:

  • Contract: to deliver booked services

  • Legitimate interests: to operate and improve our business

  • Legal obligation: for record-keeping and compliance

  • Consent: for marketing and optional features (e.g. analytics, transcripts where applicable)

 
6. Special Category Data

You may choose to share sensitive personal information during sessions (e.g. wellbeing-related topics).

Where this occurs:

  • Processing is based on your explicit consent

  • You are not required to share sensitive information

  • You can request that certain information is not recorded or used

 
7. Sharing Your Data

We may share your data with trusted service providers where necessary:

  • Wix (website hosting, bookings, email tools)

  • Payment providers (e.g. card processors, digital wallets)

  • Zoom (session delivery and transcripts)

  • Analytics providers (e.g. Google Analytics, where enabled)

We may also share data:

  • If required by law

  • To protect our rights or prevent fraud

  • With professional advisers (e.g. legal or accounting), under confidentiality

 
8. International Data Transfers

Some service providers operate internationally.

Your data may be processed outside the UK (e.g. USA or EEA).
Where this happens, appropriate safeguards are used to protect your data.

 
9. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data:

 

Booking and Contact Data

(Name, email, phone number, message content)

  • Retained for up to 24 months after your last interaction with us

  • Used for client management, follow-ups, and service continuity

 

Client Session Data (Notes, Summaries, Transcripts)

  • Retained for up to 12 months after your last session

  • Used to support your progress and maintain continuity between sessions

  • Deleted earlier upon request, where possible

 

Payment and Financial Records

(Transaction details, invoices, payment confirmations)

  • Retained for 6 years from the end of the relevant financial year

  • Required for legal, tax, and accounting obligations

 

Email Communications

  • Service emails: retained for up to 24 months

  • Marketing emails: retained until you unsubscribe or withdraw consent

 

Website Analytics Data

  • Retained for up to 14 months (in line with typical analytics settings)

 

Consent Records

(e.g. marketing opt-in, age confirmation, consent to transcripts)

  • Retained for up to 6 years as evidence of compliance

 

Deletion and Review

We periodically review stored data and securely delete or anonymise data that is no longer required.

You may request deletion of your personal data at any time by contacting us at contact@purposefoundwithin.com, subject to legal or regulatory obligations.

 
10. Your Rights

Under UK data protection law, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: contact@purposefoundwithin.com

We aim to respond within one month.

 
11. Complaints

If you have concerns, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

 
12. Data Security

We take appropriate steps to protect your data, including:

  • Secure systems and access controls

  • Encryption where supported

  • Limiting access to authorised individuals

  • Minimising stored data

While no system is completely secure, we take reasonable measures to protect your information.

 
13. Cookies

We use:

  • Essential cookies (required for the website to function)

  • Analytics cookies (only with your consent)

You can manage your preferences through our cookie banner.

 
14. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

 
15. Governing Law

This Privacy Policy is governed by the laws of England and Wales.

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